Order Information
Below are guidelines to help you through the order process and insure the fastest possible delivery.
Placing an order
Contact us at fishwhippedapparel2019@gmail.com or at 249-733-4405
Once we have received your order AND all logos, we will begin the design process. Please keep in mind that for us, the Order Date is the date we have everything we need to get started (order form, all logos and background information), NOT the date of initial inquiry.
Design & Proofing
- We work on orders in the order in which we receive them. Depending on time of year, it can take up 3-4 days after receipt of your order before we can begin work on your design. The actual design process takes a couple of days.
- After the design is finished you will be sent a full color proof. The proof gives you an opportunity to verify that names are spelled correctly, logos are correct placed as per your instructions, and that colors are as requested. We will always correct any errors and send another proof at no extra charge.
(If you add or substitute logos, change colors or background, or make any other design changes after receiving the 1st proof, there will be a $15 charge for each subsequent proof.)
- When you approve the proof and make payment), we will begin production of your jersey. Production during covid has been increased by at least 6 weeks and we can not guarantee times.
- IMPORTANT! The purpose of the proof is to correct any errors - Proofs are NOT sample designs. We will make any changes you request at any time, but additional charges may apply.
Rush Orders
- Sorry, we do not accept rush orders. Our policy is that rush orders are unfair to customers who have already submitted orders, whose orders would be delayed by putting rush orders ahead of them. We will do every order as fast as possible in the order in which we receive them.